Testimonials about Eyecare Associates of Lee’s Summit
Dr. Herriott, I just wanted to drop you a note to let you know how much I have appreciated the care and treatment you and all your team have given me. Over the last 8 years, I have seen many, many, health care providers, but when it comes to a desire to best serve their patients, none compare to you and everyone in your office. From a patient’s perspective, you have treated me the way all patients should be treated, with excellent expertise, kindness and compassion. Thank you for your service.
After being referred to Eyecare Associates of Lee’s Summit by a coworker several years ago, I have always had excellent eye care exams and service. They accept my vision insurance and always explain everything thoroughly. I’m glad to have found them. I have seen three of the doctors over the years — one upon a last-minute emergency visit where the doctor even stayed late on a Saturday just to see me, since it was an allergic reaction/emergency. I recommend them highly!
Courteous, friendly and helpful staff. Very comfortable office. Dr Doug provides an excellent and, thorough exam and explains things in terms that you can understand. Would definitely recommend.
I’ve been going to Dr. Doug Herriott for the past two years I love the service I get there and I love the staff. I recently went for my annual exam and I wanted a specific type of glasses and the staff went above and beyond to ensure I was satisfied. I would recommend them to everyone who is looking for an eye doctor! Dr. Doug is the best too.
My entire family (myself, husband and children) have gone to Dr. Mark and Dr. Julie for the past 8+ years. I LOVE they have later appointments which really cuts down on time off work for appointments. Dr. Mark is excellent, he explains what he is doing and does well with the kids. I would recommend them to anyone!!
My husband and I have gone to Dr. Julie and Dr. Doug for a few years now. We would not go anywhere else. They are very skilled and have helped us through a few rough times. Everyone there is friendly and even works with difficult insurance companies to get the right things done. Thanks!
I am very impressed with Eyecare Associates of LS. The doctors and associates were all very friendly and knowledgeable about pediatric optometry. I will take my daughter back to see Dr. Doug in the future. My husband and I might even change eye doctors!
I’ve gone to Dr. Doug for about 8 years now and I wouldn’t have it any other way. He’s very friendly and takes time to go over every option that there is when it comes to any eye care issue. The entire staff is so friendly and is always willing to accommodate you in any way they possibly can. I went away to college and came back to visit over Christmas break and forgot my contacts. Dr. Doug not only helped supply me while I was home but drove out in the snow and ice to make sure I got my contacts. That’s quality service you WON’T find anywhere else. I would definitely recommend Eyecare Associates to anyone!
My family has used Eye Care Associates exclusively for many years. They are the most thorough, professional, caring practice! Once I had an ocular migraine on a Friday afternoon. After a trip to the Emergency Room, the doctors wanted me to see my eye doctor at my earliest convenience. Even though the Saturday schedule was booked solid, Dr. Mark made an appointment to see me the following morning at 6:45 am They are dedicated. They care. I highly recommend this practice.
I’ve been a patient of Dr. Doug’s for several years and both my husband and son go to Eyecare Associates as well. Dr. Doug takes the time needed to talk to me about my vision, which is good since I’m more complicated. He works to get the best fit on my contacts (which isn’t easy with my keratoconus!) and explain every option. Cathy, Nancy and the rest of the staff are great, too — so friendly and helpful. And they always work to make sure I'm using my insurance so I get the best benefits possible.
I’ve been seeing Dr. Julie for several years now. She is incredible! I see her for regular eye care and for several other problems with my eyes. She always makes sure that I completely understand what is going on, why she is doing certain test and what the results mean. I wouldn't go elsewhere for anything!
I was referred to Dr. Doug about six years ago to treat my Keratoconus. Dr. Doug specializes in treating Keratoconus patients. Prior to seeing Dr. Doug I spent many years wearing contacts that were not comfortable, due to not being fitted properly. Dr. Doug spent a lot of time with me getting my contacts fitted properly. Now my contacts do not bother me, and I wear them all day, every day. In addition to seeing Dr. Doug, both of my boys see Dr. Mark, and he is always diligent and reassuring with his treatment of the boys. The whole staff at Eyecare Associates is great and highly recommended.
Dr. Julie is amazing. She is so thorough but has a wonderful demeanor with kids. She completes her job smoothly and flawlessly. She cares about the whole family and makes extra efforts to make sure her recommendations can fit into our routine. I highly recommend her to all of my friends—especially for kids who need more attention and a more thorough exam. She even helped us figure out our insurance!
My pediatrician referred me to Eyecare Associates for their 6 month eye exams. The staff and doctors are great!
Dr. Julie is very thorough with eye exams and very personable. My 6 year old daughter loved her first visit and eye exam. I would definitely recommend EyeCare Associates.
It was my first time to Eye Care Associates. The staff was courteous and professional. I truly enjoyed my eye exam, the help I received for getting frames for two pair of glasses. The doctor was wonderful and refreshing. I will be back for sure!
Efficient office, overall. Dr. Doug is very thorough and explains what is going on with your eyes well. He also gives out his personal cell phone number so that you can contact him directly in case you have an eye emergency so you don’t have to go to the ER if it’s not necessary.
I brought my daughter in for her first visit when she was 9 months old (doctor previously recommended between 6–12 months, preferably closer to 12 months) and Dr. Doug explaned how her eyes were develping in a way that was easy to understand. The entire staff was very patient with her, especially since my appointment was at the same time and they held her while the doctor was checking my eyes.
There’s even a mini fridge stocked with water and some granola bars in the waiting area, which is a nice bonus if you’re thirsty and/or need a snack while you're waiting for your appointment!
Doctor Doug is an excellent very caring eye doctor. Have been going to him for over 25 years.
All three of our sons go to Eyecare Associates, and see Dr. Julie. We absolutely LOVE Dr. Julie, and the staff there is great too. Never any trouble with insurance or getting amazing care. All three of our boys came out of there this time needing glasses and they were amazing with helping them pick out the right frames for them. Dr. Julie is amazing, I would definitely recommend Dr. Julie at Eyecare Associated of Lees summit.
Dr. Doug has always been kind and willing to explain any questions I have. The staff as a whole are very friendly and helpful. They want to make sure you are comfortable in asking if you need coffee or a bottle of water while waiting. I would recommend Eyecare Associates.
You have the best optometric office and the second best coffee in Lee’s Summit.
Hi. I just wanted to let you know that I am seeing better than I have in a very long time. I can see my artwork as well as the cobwebs and the markings on birds. Thank you all so much.
I should have called ahead before landing on your doorstep. It was one of those crazy mornings, where I had decided (fatalistically) that if you could accommodate me, my eye would be fixed and if not, I would suffer through it. Brave and stupid, eh? Thanks for saving me from my own poor decision making.
You and Doug have an amazing capacity for caring for your patients. I’ve never felt particularly ‘lucky’ to have landed with a healthcare provider…but the two of you have made a believer of me. Thanks once more for the TLC and know that I am a loyal fan.
I hope NOT to see you soon and promise to be careful with my contact lenses in the future.
Have a terrific holiday weekend.
I just wanted to let you know how much I really appreciated you staying late to find NOTHING in my eye Friday! So sorry I made you wait there. My eye feels much better thanks to you though. I had a terrible day Friday and wanted you to hear how appreciated you are because you took care of me.
Thank you for helping my daughter Elizabeth recently when she experienced eye pain on a weekend. Even though your office was closed, you made yourself available. We are grateful for the extra effort you put forth to find an open pharmacy and even initiate phone calls to follow up on Elizabeth's care. Through it all you displayed a rare blend of professional service and personal caring.
Doctors at Eyecare,
Thanks for bending over backwards for me! It is great to know there are kind people in the world that really DO care. Thank you so much.
I want to let you know what a wonderful job you did in comforting me and offering good advice when I had my herpes eye infection. Even though you were my eye doctor you provided me with much more than eye care and for that I am thankful. I have moved to Springfield Illinois and my new eye doctor is Dr. Robert Lowenthal, who told me he did his residency at KU with you, and he spoke very highly of you.
I can’t really find the right words to thank your office for the care you provided my daughter. It means a lot to a parent to find such a wonderful eye doctor. Thank you so much.